At The Final Thread, each item is made to order to ensure the highest quality and craftsmanship. Due to the custom nature of our products, we do not offer returns, refunds, or exchanges, except in cases where there is a verifiable quality issue.
Defective or Damaged Items
If your order arrives with a manufacturing defect, please reach out to us at support@thefinalthread.com within 7 days of receiving your item. Be sure to include:
Your order number
A brief description of the issue
Clear photos that show the defect
Our team will review the information and determine whether the item qualifies for a refund or exchange based on our quality standards.
Important Notes
All sales are final unless the item is defective.
We do not accept returns or exchanges for sizing, fit, or change-of-mind purchases.
Any approved refund or exchange is at the sole discretion of The Final Thread and must meet our return eligibility criteria.
We appreciate your understanding and support of our made-to-order process. Please review product details carefully before placing your order.
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